Inbound Telephony
Intelligent inbound call handling not only increases efficiency but can even enable the smallest business to appear much larger.
Avoiding the significant costs of traditional telephone system, a virtual PBX as an example provides similar functions including call routing, and IVR services (where the caller is invited to press 1 for a particular response or 2 for a department etc.). You can choose how incoming calls are handled during different times of the day routing calls to a different number or to an answering service. Inbound calls can be immediately routed to another location anywhere in the world aiding business continuity. The virtual PBX becomes your personal assistant, easily programmed and changed as your business grows with additional staff and resources.
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